If you believe that you have been erroneously billed, please notify our Customer Service Department Monday to Friday from immediately of such error.
The laws of Ireland in which we reside shall govern the Terms, without giving effect to its conflict of laws provisions. Any claim or controversy arising in any way out of or relating to the Terms shall be filed in a court of competent jurisdiction sitting in which we reside. Both parties consent to exclusive jurisdiction in Ireland.
All orders are subject to applicable taxes in the states to which they are shipped.
If you have any questions please contact Our Customer Service Department. Our Customer Service Department is open Monday thru Friday 8am-4pm Pacific Standard Time. All orders placed through the Website are subject to Novaturient Management Limited’s acceptance. After your order has been placed, we will provide you with an email confirming our receipt of your order. The confirmation you receive does not constitute our acceptance of your order. Rather, we are only confirming our receipt of your order. We may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment card or payment method has already been charged for an order that is later cancelled by us, we will issue you a refund. If you do not receive confirmation that your order has been placed, please contact our Customer Service Department. Your order will be deemed accepted upon its shipment and your receipt of a shipment confirmation of your order. Processed orders will be shipped according to the terms of our shipping policies, which are summarized herein. While we want everyone to be able to enjoy our Merchandise, we may, in our sole discretion, not accept an order or limit or cancel quantities purchased per person, per household or per order. Some reasons we may do so include, but are not limited to, the following:
1. Orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
2. Orders that appear to be shipped to a freight forwarding company for reshipment.
3. Orders that cannot be processed as a result of incorrect or invalid billing, shipping or payment information. Be sure to double-check your information when placing an order. We cannot process orders for several reasons including, but not limited to:
i. Incorrect credit or debit card information such as card number, expiration date and card security value;
ii. Incorrect payment method billing information (billing information provided must be the same as what your financial institution has on record);
iii. Insufficient or incorrect shipping address such as street address, city, state/province, ZIP or postal code.
4. Orders, in our sole discretion, that we suspect to be fraudulent. We reserve the right to cancel or not accept any order that we suspect to have been placed as a result of fraudulent activity. We further reserve the right to cancel or not accept subsequent orders from customers with a previous fraudulent order history.
5. Orders connected to previous credit card disputes. If your order has been processed and shipped, you may return the Merchandise you ordered pursuant to the terms of our Refund & Return Policy, which is summarized in Section I below.
We consider charge backs and reversals as potential cases of fraudulent use of our services and/or theft of services and as such will be treated. We reserve the right of filing a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services.
We welcome all support inquires by the following methods:
Phone Support : +353 1-800-816-465
Email: [email protected]
Customer service hours are 8am - 8pm, Monday through Friday. When emailing us, please include your full name and address, as well as the name of the Product(s) that you ordered.
Company Name: Novaturient Management Limited
Company Address: 73 Stonepark Abbey, Rathfarnham, Dublin 14, D14N8F7
Novaturient Management Limited AND AFFILIATES MAKE NO WARRANTY OF ANY KIND REGARDING THE MERCHANDISE AVAILABLE FOR SALE ON THE WEBSITE. EACH PRODUCT IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. REGARDING THE MERCHANDISE, Novaturient Management Limited AND AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE DISCLAIMERS ABOVE MAY NOT APPLY TO YOU.
You must be at least 18 years of age or the age of majority in your jurisdiction of residence (whichever is older) to purchase items from the Website. By placing an order through the website, you represent that you are at least 18 years old or the age or majority (whichever is older) and that the person to whom the Merchandise will be delivered is also the age of majority. Novaturient Management Limited reserves the right to request any buyer to provide written proof of age in any form. At the time of delivery, any shipment containing Merchandise may require further the signature of an adult possessing valid picture identification issued by a government agency providing that he or she is at least 18 years old or the age or majority, whichever is greater.
Month Supply: By placing your order today you will be shipped a 30 day supply of Promaxx Well Muscle and billed a total of .
2 Month Installment: By placing your order today you will be shipped a 30 day supply of Promaxx Well Muscle and billed only , shipping and handling today. If you feel Promaxx Well Muscle is not for you, cancel within 14 days from today to avoid enrollment in the Exclusive Promaxx Well Muscle auto-shipment program which sends you a 1 month supply, for a maximum of 2 months, every 30 days starting 14 days from shipment of the first bottle for . To cancel at anytime call +353 1-800-816-465.
3 Month Installment: By placing your order today you will be shipped a 30 day supply of Promaxx Well Muscle and billed only , shipping and handling today. If you feel Promaxx Well Muscle is not for you, cancel within 14 days from today to avoid enrollment in the Exclusive Promaxx Well Muscle auto-shipment program which sends you a 1 month supply, for a maximum of 3 months, every 30 days starting 14 days from shipment of the first bottle for . To cancel at anytime call +353 1-800-816-465.
Promotions:We reserve the right to offer promotion pricing upon activation of:
*due to foreign exchange rate fluctuations, the amount billed may slightly vary.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Novaturient Management Limited AND AFFILIATES DO NOT ACCEPT OR ASSUME LIABILITY FOR ANY PRODUCT OR USE OF THE PRODUCT, INCLUDING WITHOUT LIMITATION, LIABILITY FOR A PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, OR LOSS OF BUSINESS. IN NO EVENT WILL Novaturient Management Limited OR ITS OFFICERS, DIRECTORS, SUBSIDIARIES, AFFILIATES, EMPLOYEES OR AGENTS BE LIABLE TO ANY PARTY FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO A SALE OF MERCHANDISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, Novaturient Management Limited AND ITS AFFILIATES ARE NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT PAID FOR THE APPLICABLE PRODUCT. IN SOME JURISDICTIONS, LIMITATIONS OF LIABILITY ARE NOT PERMITTED. IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS ON LIABILITY MAY NOT APPLY.
Any applicable discounts or promotional prices will be noted at the time of purchase on the checkout page for your order.
In addition to these terms and conditions and the policies stated above, your purchase of Merchandise through the Website is subject to the Website Terms of Use and Privacy Policy.
If you have any problems with your purchase or the product (such as damaged packaging, incorrect item, product no longer needed, etc.) you may call us within 30 days of receipt of product to receive a refund. Your request will be processed by our Customer Service team and refunds will be issued within 5-10 business days.
Your contractual partner for purchases on PromaxxWellMuscle is Novaturient Management Limited, 73 Stonepark Abbey, Rathfarnham, Dublin 14, D14N8F7
All orders are shipped via Postal Service First Class Mail orby FedEx mail to the address you provide at the point of sale. We ship within 1-3 days of when you place your order. Orders placed on the weekend will be shipped the following business day. Packages sent to the US are scheduled to arrive within 3-5 business days. Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times.